> ## Documentation Index
> Fetch the complete documentation index at: https://runway-docs.cfo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Domain migration FAQ

> Everything you need to know about our domain change from runway.com to cfo.ai.

We're moving from **runway.com** to **cfo.ai**. This page answers common questions about what's changing, when, and what you need to do.

## What's changing

<AccordionGroup>
  <Accordion title="Which URLs are moving?">
    | Old (runway.com) | New (cfo.ai)       |
    | ---------------- | ------------------ |
    | app.runway.com   | v2.cfo.ai          |
    | runway.com       | runway.cfo.ai      |
    | docs.runway.com  | runway-docs.cfo.ai |
  </Accordion>

  <Accordion title="Will my bookmarks and saved links still work?">
    No. **Update any bookmarks or shared links to [<u>v2.cfo.ai</u>](http://v2.cfo.ai) domains before July 15th.** Temporary redirects will be in place for a limited time starting Monday, July 13th from any [<u>app.runway.com</u>](http://app.runway.com) link to [<u>v2.cfo.ai</u>](http://v2.cfo.ai). 
  </Accordion>

  <Accordion title="Are email addresses changing?">
    Team email addresses are moving to @cfo.ai. Mail sent to @runway.com addresses will continue to be delivered during the transition.

    You may start to see support and account emails arrive from `@cfo.ai` senders. These are legitimate. Should you need support, please reach out to [support@cfo.ai](mailto:support@cfo.ai) or to [ar@cfo.ai](mailto:ar@cfo.ai) for contract questions.
  </Accordion>
</AccordionGroup>

## What you need to do

<AccordionGroup>
  <Accordion title="Do I need to do anything?">
    Update any saved bookmarks or shared links to the [v2.cfo.ai](http://v2.cfo.ai). This will look something like v2.cfo.ai/{your-workspace}.
  </Accordion>

  <Accordion title="Do I need to update my SSO configuration?">
    If you have use SSO  (Okta, Google Workspace, Azure AD, etc.) to log in to runway.com, there is no additional action needed to maintain your login access.
  </Accordion>

  <Accordion title="Do I need to update my firewall or allowlist?">
    If your organization uses firewall, proxy, DNS, or other network security controls, please ask your IT team to allowlist the [<u>cfo.ai</u>](http://cfo.ai) domain before July 15th so your access continues without interruption.

    Recommended entries:

    * \*.cfo.ai
    * v2.cfo.ai
    * runway.cfo.ai
    * runway-docs.cfo.ai
  </Accordion>

  <Accordion title="Do I need to update webhooks or API integrations?">
    API requests to api.runway.com will require updating your base URL to [https://runway-api.cfo.ai](https://runway-api.cfo.ai).

    Webhook payloads sent from Runway will begin using cfo.ai in their signing domain. If you validate the sender host, update your allowlist to include cfo.ai.
  </Accordion>
</AccordionGroup>

## Security & trust

<AccordionGroup>
  <Accordion title="How do I know an email from @cfo.ai is really from Runway?">
    Legitimate emails from us are sent from @cfo.ai addresses and are authenticated with SPF, DKIM, and DMARC aligned to cfo.ai.

    We will never ask for your password, MFA codes, or API keys over email. If in doubt, contact [support@cfo.ai](mailto:support@cfo.ai) or within your shared Slack channel with us.
  </Accordion>

  <Accordion title="Is data or account access affected?">
    No. Your account, data, integrations, and permissions are unchanged. The migration is a domain change only — no data is being moved between systems as part of this.
  </Accordion>
</AccordionGroup>

## Still have questions?

Reach out to our team at [support@cfo.ai](mailto:support@cfo.ai) and we'll help you through the transition.